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Message: <blockquote data-quote="Alison C" data-source="post: 83273" data-attributes="member: 3943"><p>Definitely altering your style, I think they really want to see that, plus attention to detail. I think the approach should be dependent on content but as a lawyer, you need to be careful about apologising as it implies a degree of responsibility being taken for the issue. This is why it's such a big deal when the govt apologises, think Daily Mail headline 'PM Apologises for M6 mess up' or similar. I'd stick to polite facts rather than apologies but I just made the scenario up to help so it won't be quite like that anyway. Have fun!</p></blockquote><p></p>

Verification: Our company is called, "The Corporate ___ Academy". What is the missing word here?

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