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Aspiring Lawyers - Interviews & Vacation Schemes
Commercial Awareness Discussion
If clients are increasingly unwilling to pay high fees, how else can law firms make money?
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<blockquote data-quote="Alice G" data-source="post: 42500" data-attributes="member: 1160"><p>Some ideas:</p><p></p><p> - Offering consultancy services alongside legal services</p><p> - Outsourcing work and using tech to make it cheaper and more attractive for clients - remember, if you have clients coming to you because you are cheaper, you just need to service more clients to make up the money - outsourcing and using tech means firms can churn out more work at cost.</p><p> - AI needs to be targeted carefully - it can do the more run of the mill tasks but there are so many nuances in law and clients may still want the 'human face' of the law - keeping clients happy becomes more imperative with the advent of tech - all about keeping strong ties</p><p> - Cross-selling work between departments and international offices - offering clients competitive fees for them to keep all their needs within a single firm rather than going to a competitor for their tax matters for example.</p><p> - Doing more with clients like events or supporting initiatives which matter to them- solidifying the relationship</p><p> - Also, especially with the first one, try to enter the US market - can do so by merging or organic growth (see Freshfields for this)</p><p> - Cut costs internally to remain profitable - law firms, especially now with the pandemic, might look at reducing office space as rents are a huge overhead for firms</p><p> </p><p>If it helps - don't think about law but think about something maybe more relatable like retail - what is happening in that sector to reduce costs/maintain competitiveness etc? Hopefully this will help you to start thinking commercially and see the various things which might translate across to law and get you into the problem solving mindset.</p></blockquote><p></p>
[QUOTE="Alice G, post: 42500, member: 1160"] Some ideas: - Offering consultancy services alongside legal services - Outsourcing work and using tech to make it cheaper and more attractive for clients - remember, if you have clients coming to you because you are cheaper, you just need to service more clients to make up the money - outsourcing and using tech means firms can churn out more work at cost. - AI needs to be targeted carefully - it can do the more run of the mill tasks but there are so many nuances in law and clients may still want the 'human face' of the law - keeping clients happy becomes more imperative with the advent of tech - all about keeping strong ties - Cross-selling work between departments and international offices - offering clients competitive fees for them to keep all their needs within a single firm rather than going to a competitor for their tax matters for example. - Doing more with clients like events or supporting initiatives which matter to them- solidifying the relationship - Also, especially with the first one, try to enter the US market - can do so by merging or organic growth (see Freshfields for this) - Cut costs internally to remain profitable - law firms, especially now with the pandemic, might look at reducing office space as rents are a huge overhead for firms If it helps - don't think about law but think about something maybe more relatable like retail - what is happening in that sector to reduce costs/maintain competitiveness etc? Hopefully this will help you to start thinking commercially and see the various things which might translate across to law and get you into the problem solving mindset. [/QUOTE]
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Forum Home
Aspiring Lawyers - Interviews & Vacation Schemes
Commercial Awareness Discussion
If clients are increasingly unwilling to pay high fees, how else can law firms make money?
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