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Hey! I've found that using active verbs is a great way to improve things (Google is brilliant for this). Instead of 'improving', try 'managing' or 'quantified', and use percentages where you've improved this by x amount. Add the active verbs at the beginning of the sentence instead of the end - it makes it flow better. For example: if you manned the phones or worked customer service for a supermarket job, instead of saying "I answered the phones/spoke with customers every shift", you could reword it and say "I actively managed all incoming verbal communication for the store with a 95% satisfaction rate each shift". It makes it sound more interesting, and the addition of the percentage shows that you held a high standard each shift while engaging with customers. Hope this helps!


Our company is called, "The Corporate ___ Academy". What is the missing word here?

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