Log in
Register
Search
Search titles only
By:
Search titles only
By:
Log in
Register
Search
Search titles only
By:
Search titles only
By:
More options
Toggle width
Share this page
Share this page
Share
Facebook
Twitter
Reddit
Pinterest
Tumblr
WhatsApp
Email
Share
Link
Menu
Install the app
Install
Forums
Law Firm Events
Law Firm Deadlines
TCLA TV
Members
Leaderboards
Premium Database
Premium Chat
Commercial Awareness
Future Trainee Advice
Forums
Aspiring Lawyers - Interviews & Vacation Schemes
Interviews Discussion
Situational Judgment Question
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="Jaysen" data-source="post: 11270" data-attributes="member: 1"><p>This is one of the more challenging situational judgement questions I've seen. With questions like these, doing well is about how you talk through your thought process and reasoning, so let me try talk through it. </p><p></p><p>There’s clearly a balance here. It’s important to you and the firm that you respond to clients quickly and professionally.</p><p></p><p>At the same time, you are just a trainee and perhaps not equipped to handle the needs of a client.</p><p></p><p>I find the best way to answer these questions is to imagine yourself as a trainee in that situation. Talk through your options honestly; that way, you will be able to justify/back up your reasoning.</p><p></p><p>If that was me, at first instance, I’d likely see if I could transfer the call to someone more experienced in the matter. Ideally, someone in a nearby office who is likely to be familiar with the client/potential matter. In an answer, you want to specify how you would do this and what your reasons are. For example, you want to be careful when dealing a client that you don't try to handle something you aren't equipped to.</p><p></p><p>If that was not possible (suppose the relevant lawyers are busy), I’d explain that the supervisor is out of the office at the moment, but you would be happy to take a note of the relevant details and that you will get in contact with the supervisor ASAP. (This one is a bit trickier because it depends on the particular matter but that seems safe based on the facts given. If it was a very experienced client or a sensitive matter, though, offering to take notes may be less sensible.)</p><p></p><p>I'd be interested to hear if others have a different approach!</p></blockquote><p></p>
[QUOTE="Jaysen, post: 11270, member: 1"] This is one of the more challenging situational judgement questions I've seen. With questions like these, doing well is about how you talk through your thought process and reasoning, so let me try talk through it. There’s clearly a balance here. It’s important to you and the firm that you respond to clients quickly and professionally. At the same time, you are just a trainee and perhaps not equipped to handle the needs of a client. I find the best way to answer these questions is to imagine yourself as a trainee in that situation. Talk through your options honestly; that way, you will be able to justify/back up your reasoning. If that was me, at first instance, I’d likely see if I could transfer the call to someone more experienced in the matter. Ideally, someone in a nearby office who is likely to be familiar with the client/potential matter. In an answer, you want to specify how you would do this and what your reasons are. For example, you want to be careful when dealing a client that you don't try to handle something you aren't equipped to. If that was not possible (suppose the relevant lawyers are busy), I’d explain that the supervisor is out of the office at the moment, but you would be happy to take a note of the relevant details and that you will get in contact with the supervisor ASAP. (This one is a bit trickier because it depends on the particular matter but that seems safe based on the facts given. If it was a very experienced client or a sensitive matter, though, offering to take notes may be less sensible.) I'd be interested to hear if others have a different approach! [/QUOTE]
Insert quotes…
Verification
Our company is called, "The Corporate ___ Academy". What is the missing word here?
Post reply
Forums
Aspiring Lawyers - Interviews & Vacation Schemes
Interviews Discussion
Situational Judgment Question
Top
Bottom
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.
Accept
Learn more…