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Message: <blockquote data-quote="Andrei Radu" data-source="post: 211591" data-attributes="member: 36777">I have never completed a fact-finding exercise in an AC before, but I have some tips based on my experience with it in a client interviewing competition: <ol> <li data-xf-list-type="ol">Determine the scope of your inquiry: essentially, you want to find out early on what information you are looking to get and why, as this can help you ascertain what further questions will actually be relevant. As such, after hearing/reading the brief, ask yourself: what are the commercial/legal issues we are dealing with, what is the client's interest, and what do I need to help them achieve it? </li> <li data-xf-list-type="ol">Organize your questions: if you can see early on that your questions can be split between a few different areas, you should make a mental plan to go through each area one at a time.</li> <li data-xf-list-type="ol">Ask open-ended questions: this is crucial to prompt the associate to give you more information you may not even be aware you should be looking for yet. If you ask closed-ended questions like 'Did this particular thing happen?', this simply does not give the respondent much to work on. </li> <li data-xf-list-type="ol">Spot strategic ambiguity: in my client interviewing competition, interviewees received a specific set of instructions as to how and when to give out information, and at some points, they would have to be intentionally ambiguous. This was to assess if you can spot that and know how to follow up more on the issue until you get the information you need. I would suspect the same will hold in your case, as the firm is looking for ways exercises that can differentiate between candidates' skills. Thus, I think you should constantly be on the lookout for insufficiently specific responses. </li> <li data-xf-list-type="ol">Be an active and inquisitive listener: probably the most important line of advice here is this - you need to have a genuinely inquisitive mindset, to actively want to get to the bottom of the issue. This is what enables you to naturally seek the facts that are kept hidden from you. One method that worked for me in this regard was to try to imagine myself in the shoes of the client as I was picturing their story, which prompted me to ask the right questions as to how I got into a given situation.</li> </ol></blockquote>

Verification: Our company is called, "The Corporate ___ Academy". What is the missing word here?

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