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Message: <blockquote data-quote="Amma Usman" data-source="post: 196576" data-attributes="member: 36740">Hey [USER=32507]@hfbjsdhfbhf[/USER] ,With regards emails and memos for written exercises in ACs, I found it helpful also applying those same tips. Overall, you want to ensure you’re adhering to the right structure and formalities, whilst also answering the specific question and not going off tangents. From my experience, emails tend to be more straight to the point, than memos. With memos, you need to go into detail on a specific topic, sometimes including your own advice and recommendations to the client (where prompted). That said, this does not mean that you may not need to expand in as much detail on an email response - it depends on the needs of the task/questions. Knowing your recipient is also key. For example, if it’s a piece of info to a client, you will need to avoid legal jargon or explaining obvious things they already know about their industry. For example, there is no need putting return on investment (ROI) in that exact same format, within an email drafted for an investment banking client CEO. Similarly, you do not need to define warranties or indemnities or explain other little legal stuff when addressing your supervisor, for example. Again, all this depends on the needs of the question and whether you are asked to do the counter as I know this also does happen. Another thing worth mentioning, albeit a granular point, is SPAG. In such short time contraints, you still need to make out time to cross-check your work. Are the commas and dashes in the right place? Have you appropriately used something like its instead of it’s? There are also different formats to use for both memos and emails, although they are largely similar. Lastly, headings do help structure out your answer! This is especially helpful when you’re asked multiple questions to respond to within the same email/memo.</blockquote>

Verification: Our company is called, "The Corporate ___ Academy". What is the missing word here?

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