Hi Lois! I think it can be challenging to know when to push back on an investor's request or when to try to accommodate it. Different sponsors will have different leverage in their negotiations with investors and may be more/less willing to agree to such requests. An example is bespoke reporting requests - a large fund with hundreds of investors cannot operationally agree to provide bespoke reporting to every investor that requests it, but might be able to accommodate it for strategically important investors, whereas a smaller fund may be happy to provide it to any investor. The judgement on what approach to take comes from experience, both with respect to investor negotiations generally and specific clients (and I am still learning!) - at STB you get lots of opportunity to take on investor negotiations and you are typically staffed across a number of funds to get that breadth of experience.
