Hey!@Abbie Whitlock
During my WFW VI I experienced a major technical difficulty. I could not locate the time remaining for the first question, and was looking for it throughout the question, moving my cursor and scrolling. In the end, I found it after 1 minute in the bottom right corner where the small video window was, and it was only displayed AFTER my cursor went above it.
This was not enough time to save an already disjointed answer which I had prepared really well, because I was simply looking for how much time I had left and it wasn't visible.
I have emailed them explaining to them this situation, is there any chance (with a poorly constructed answer) that this is not a PFO and they will understand and take this into account?
I'm really sorry to hear about that situation - it's incredibly frustrating when things go wrong that are out of your control.
It's difficult to say either way, and I couldn't say whether an individual firm has a policy on adjusting outcomes for technical issues, even when they're genuine. That said, emailing them promptly and clearly explaining what happened was absolutely the right thing to do, and it means the issue is at least on record.
A weaker first answer doesn't automatically equal a PFO, especially if the rest of your interview was solid and they know you had technical issues to deal with. I'd say that the graduate recruitment team are generally aware that the VI interface isn't always intuitive, so they may have a policy in place for these situations.
At this stage, you've done everything you reasonably could. I'd try not to assume the worst based on one disrupted answer, and hopefully the strength of your preparation and later answers will carry more weight