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Message: <blockquote data-quote="Jaysen" data-source="post: 3481" data-attributes="member: 1">Yes -- as you know client service is crucial to the success of a law firm.  The firm is looking to see how you have taken it seriously in the past (or been on the receiving end of it). They can also use it to evaluate your interpersonal skills/initiative etc. But no, you don't need to only mention things relevant when dealing with a client. You can definitely mention why you went out of your way if you think it benefits your answer. The why is more relevant here than for other competency questions. Just make sure you spend enough time describing what you specifically did that was above and beyond the expected service.</blockquote>

Verification: Our company is called, "The Corporate ___ Academy". What is the missing word here?

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