Urgent: Technical Glitch with HSF Hong Kong Application Portal (University Field)

[Surya Shankar Singh]

Hi everyone,

I'm currently in the process of submitting my application for the Herbert Smith Freehills (HSF) Kramer Internship in Hong Kong, specifically targeting their arbitration team.

I've hit a significant roadblock with a technical glitch on their online application portal, and I'm hoping someone here might have encountered something similar or can offer advice.

In the "Education Details" section, the "University" field is marked as mandatory, but when I click on the dropdown menu, it's completely blank/empty. There are no options to select, nor is there any free-text field or an "Other" option to manually input my university name. This is preventing me from proceeding with the application.

I've already sent detailed emails explaining the issue (with screenshots) to both HK.Recept@hsf.com and careers@herbertsmithfreehills.com but I haven't received a response yet.

Has anyone else experienced this specific issue with HSF's portal, or any other firm's application system, where a mandatory field offers no options whatsoever? Also, are there any other general HSF Hong Kong recruitment or HR email addresses that I should try contacting?

Any insights or similar experiences would be greatly appreciated.

Thanks in advance,

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[Amma Usman]

This usually happens. Sometimes a glitch may mean that blank boxes aren’t showing for some reason, so it’s great you’ve messaged grad rec to see how to best proceed. I’ve seen that the deadline is not until the 18th of July, though it’s best to follow up with GR if the application is rolling or if you’d like to get it submitted earlier for some other reason. They’ll be able to advise better on the specifics of the form for this particular job posting.