Given where they are in the cycle, I would just expect this to be something to move on from.
You could email again or call, but I doubt much could be done at this late stage if some candidates are at stage 4 of 5 and you still are at 1.
I agree with you. It is painful as hell but need to prepare for the next cycle. I sent my application to AG in April and haven't heard back yet while many people have. Onwards and Upwards!!