Jessica Booker
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Graduate Recruitment
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- Aug 1, 2019
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Hi everyone, I am unsure that this is the right thread, but after failing to transform a VS in a TC, I asked for detailed feedback. The motivations I was provided with when they actually called me, did not make any sense and were so vague that I was really bothered ("you did not manage to demonstrate enough enthusiasm"....like ok... I can't even really tell you how ridiculous it was...).
But the weird thing is that when I asked for specific feedback, they e-mailed back saying that they could reply to my email or arrange a call, the choice was completely mine.
Now, I work over 50 hours a week and I spent way too much time to go through their assessment process and to attend a scheme there - I am also residing abroad and the whole experience was very difficult for me already...I am frustrated and I would rather hear from them by email. So I send them my preference and they reply saying that becuase my email address is external and in order to comply with their data protection policy it is best to arrange a call.
I am really annoyed now. What are they talking about? Is it so hard to provide proper feedback by email? Does anyone else have similar experience or were unable to get written feebdack?
I swear my impression given this approach is that their assessment criteria are non existent and their decision-making process is random. I am so angry....looking for reassurance :/
Did you give them a work email address by any chance? If so, that might be the data issue. I cannot think of any other reason why they would potentially change their mind (as it seems they were happy to provide it via email at first). The only thing could be if there are any data concerns relating to other people in the process (both interviewers or other candidates), but this seems unlikely.
Calls are generally a lot easier for them - it's quicker for them to do it over a call and answer any questions you may have, rather than providing a written document to you, and for you to then come back with questions and for there to potentially be back and forth. I generally encourage people to have a call rather than rely on something in writing as:
1) You can ask questions as you discuss the feedback
2) You can ask for clairty
3) You can listen to the tone a lot more - I think people will often read things differently when they are written versus how they may come across in a call
4) Although this doesn't sound like it would be the case in your instance, you could ask the firm what other opportunities there could be with the firm/whether you could reapply.